Symptom: Print screen (Grid Screen,
layout screen) has no information in the text boxes or almost any non hardware
issue with Adventures In Names, Adventures In Art -Basic. If you only
have a blank screen after exiting the system then see
Blank Screen.
Cause: Databases were not closed properly. Normally
this happens in one of three ways:
- System was closed improperly by using the Windows
close button (this is the X in the upper right of the window). To
properly close the system you MUST use Exit from the File
menu, from the "Choose a Category" screen. To get to
the "Choose a Category" screen from anywhere in the
system, select NEW from the File menu.
- Task switching, this normally happens when employees
are playing solitaire or other activities with another open program, during
slow times. The system locks up and they re-boot the computer.
- Shutting off the computer before the application
has fully exited. Version 0.4 does all it's maintenance each time
it exits. depending on the speed of your computer this can take from
2 to 5 min. If the user thinks the computer is locked or gets impatient
and turns it off the data bases are damaged.
Remedy: Replacement of the data bases must be made
from the safety backups on the Hard drive. These backups are is the
following folders.
- \NAME98\DBBACK - has the files in their original form
from the CD
- \NAME98\DBSAFE - has any new templates, names, poems,
fixes, or plugins you may have added
HOW TO FIX IT:
This will fix all problems with the Windows Adventures In Names software.
Keep this close to your computer.
- Start from a new boot (start computer new)
- Select (Double click) on MY COMPUTER
- Select (Double click) on C drive
- Find and Select (Double click) NAME98 FOLDER
- Select (Double click) on DBSAFE
- Hold down CTRL key and press A (CTRL-A), this highlights
all files
- Hold down CTRL key and press C (CTRL-C), this copies
all highlighted files, you see nothing happen.
- Click BACK ARROW button, the Address line should now
say C:\Name98
- Hold down CTRL key and press V (CTRL-V), this pastes
all data files into C:\Name98
- It says the file already exists, you answer to Overwrite
All
- When this is complete close the windows and start
the Adventures In Names program. Everything should be fixed.
If problem continues do all steps again except in step 5 use the folder
DBBACK
DBSAFE has any new templates you've made
DBBACK has data as it came off the CD.
