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24 / 7 Toll Free Ordering:
1-800-999-1432 Ext. 2
Apply for our Gold Discount Program
for tremendous discounts!
Standard Purchasing Policies
- No minimum order!
- Price match on same quality / item / quantity
- Emergency orders (Next, 2nd & 3rd day),
in by 11:00 A.M., will receive same day shipping.
- Ground orders ship within 24 hours.
- Frames orders may take up to 48 hours to
ship.
- Email and Faxed orders have priority
over phoned orders.
- Faxed & E-mail Orders do ship Thursday
and Friday, even though office is closed.
- Prices do not include shipping or handling.
- Please use Item number and if possible the
name as well. (We can not be responsible for incorrect products that
ship because of a wrong product number. If unsure of a number please call
Customer Service and they will assist you in finding correct names &
numbers. )
- Faxed and E-Mail orders should have a return
number to which we can verify the receipt of your order. (If we haven't
confirmed your order within an hour or there is no return fax number call
us to verify our receipt of your order. We can not take responsibility
for orders we do not confirm receipt of.)
- Orders will be confirmed by E-Mail unless
otherwise requested.
- We accept VISA, MasterCard, and Discover.
Also Cashier Checks, Money Orders, and pre approved Checks.
- No COD’s!
- Orders will not be shipped until they are
fully paid for! No Exceptions!
- Returns by RMA only and may
be subject to 25% restocking fee
- Any returns must received by us in acceptable,
resellable condition, in order to receive any credit.
- We WILL, with in reason, accept return of art prints
due to incompatibility with printer, for exchange for other art.
(See note below.)
- Claims of any kind must be made within 14
days of receipt.
Art/Printer compatibility:
Art
prints are for use with a laser printer. While there are a few pieces in our
line that seem to work with ink jet printers you may experience some difficulty
with consistency with ink jet inks and between brands of printers.
We WILL, with in reason, accept return of art prints
due to incompatibility for exchange for other art. You pay for all
shipping due to these exchanges. We strongly urge you to test your art in
small quantities to determine compatibility with your equipment.
24 / 7 Toll Free Order Line 1-800-999-1432
Ext. 2
E-Mail Orders: pmaorders@easilink.com
Fax Orders: 1-435-781-2827
Customer Service: 1-435-781-2025
Ext. 41
Normal Customer Service hours:
Monday - Thursday 9am - 4pm
If during these hours you do not reach a customer
service representative, please leave a call back message with the
following information:
- Phone Number to reach you.
- Your name, name of the owner, and customer number,
if available.
- Description of situation.
Non Emergency calls will not be returned until normal business hours.
Emergency messages after hours, need to be left on the Technical Service
After Hours Tech line 435-781-2025 Ext. 10. The computer
will automatically page the technician on call.
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